Customer Support

We're here to help you get the most out of MessageManager AI

How Can We Help You?

Live Chat

Available for Pro & Enterprise

Email Support

Response within 2-24 hours

Email Us

Phone Support

Enterprise customers only

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Help Center

Self-service documentation

Browse FAQs

Support Hours

Free PlanEmail only, 24-48h
Basic PlanMon-Fri, 9am-6pm PT
Pro Plan24/7 Email + Chat
Enterprise Plan24/7 Priority

SLA Guarantees

Basic & Pro
2-hour initial response during business hours
Enterprise
30-minute response time 24/7
Critical Issues
Immediate escalation to engineering team
99.9% Uptime
Platform availability guarantee

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